Privacy

We will use your information in the following ways:

• To carry out our obligations arising from any contracts entered between you and us and to provide you with the information, products and services that you request from us.
• To ensure the safe running of our operations. For example, we may store health information about participants on our workshops, programmes or projects to enable us to take adequate safeguarding measures and respond appropriately in an emergency situation.
• If you consent, we might also use your information to let you know about our news, products and services which may be of interest to you. If you change your mind about being contacted by us, you will be able to unsubscribe from our email list or update your contact preferences at any time by contacting the sender or clicking the unsubscribe link on our marketing emails. You can also unsubscribe or challenge the use of your information by emailing us at info@talaleeturton.com
• To notify you about changes to our service.
• To analyse your information and carry out segmentation. This includes information about the way you engage with our activities, for example emails you have clicked on and shows you have booked for, and postcode data. This is used to better understand customer behaviour and, where your consent is given, to inform you of the productions and services we believe are of most interest to you. If you do not wish us to use your data in this way, please email info@talaleeturton.comand we will stop the behavioural segmentation of your data.
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To send you market research surveys to help us better understand our audiences.
• To conduct research and fundraising activities to promote the interests of the Tala Lee-Turton Productions (see the Fundraising section of this policy).
• To administer membership records, patrons’ records and giving schemes.
• To report on our audiences and activities to funding bodies, specifically Arts Council England and the local authorities we work with.

We may share information about you with third-party organisations for the following reasons:

• In order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, hosting platforms for our online events, fraud prevention and screening and credit risk management companies, and mailing houses.
• If you consent to receiving marketing emails from us, we will use a third-party websites to store your subscription data and send our marketing emails to you.
• We may share your data with advertising networks and/or social media platforms for the purposes of selecting and serving relevant adverts to you via those networks/platforms
• We may share information about your behaviour on our website with search engines and analytics providers.
• We may share your data with venues, theatres and other production companies we partner with if you have given us permission to do so. We may also share anonymised statistical data to these companies to help them better understand their audiences.
• We may share your data with third parties if we are under a legal or regulatory duty to do so.
• We may share your data with external agencies to carry out market research on our behalf.
• We will not share your Sensitive Personal Data with third parties without your consent.

We do not sell your personal information to third parties for marketing purposes without your consent.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

We will retain your information for a period of six years or as long as the law requires and then securely destroy or dispose of it. We may also keep some information about you indefinitely for archiving purposes, if you give us permission to do so.

If you are under the age of 16 you must seek permission from your parent or carer before registering any personal information with Tala Lee-Turton Productions.

We may collect personal information about individuals under 18 who take part in our workshops, programmes and events, for the purpose of running these activities.

We may also collect personal information such as imagery and testimonials for the purpose of promoting our programmes and projects. In these instances we will always ask for consent to use this information from the individual (if they are 16 or over) or their parent or carer (if they are under 16).

We always treat people under the age of 18 in line with our safeguarding policy.

As with most arts organisations, Tala Lee-Turton Productions needs to raise funds beyond our commercial revenue streams to survive. This can be through donations from individuals, companies or trusts and foundations. We do this by adhering to the same practice of privacy applied across all of our commercial activities.

In order for us to ensure our contact with individuals, companies and trusts and foundations in line with our interests as an organisation, we conduct surface level research and analysis. We do this by using customer data submitted by individuals to our organisation, such as donations or gifts, in addition to data gathered from public sources such as Companies House, Charities Commission, Instagram and LinkedIn.

For example, if an individual has donated to Tala Lee-Turton Productions recently, we may consider contacting them regarding forthcoming campaigns we believe they may be interested in, according to their demonstrated interests. This would also be the case if you have indicated an interest for fundraising in your email preferences.

By using legitimate, public resources, we can build an accurate profile of current and prospective donors, giving them greater opportunities to access our work but also streamline our communications.

In addition, we use personal data when necessary to inform an individual as to the status of a donation or gift.

When collecting data, we track our actions and record them, ensuring that what we collect is open to scrutiny, both internally and externally. As such, if you wish to request further information on the data collected in relation to yourself or your organisation, or if you are not happy to be profiled in any way and wish to opt out from our database, please e mail us at info@talaleeturton.com

You can ask us whether we are keeping personal data about you and request a readable copy of any personal data which we keep about you, by sending an email to info@talaleeturton.com

Although we may require you to provide proof of your identity in advance, we will aim to respond to your request within 28 days and will do so free of charge. We reserve the right to charge an administrative fee when a request is unfounded or excessive.

You have the right to ask us not to process your personal data for marketing and/or fundraising purposes or to update your preferences on how we can process your data at any time. You can do this using the contact details below.